The aim of this session is to equip you with the skills to work compassionately with people who may have experienced traumatic life experiences.

Half-Day Online | 9:30am – 12:30pm

This one-day training course, encourages learners to embrace a more rational approach to working with customers / service users. 

“Brilliantly Different: Different Minds, Better Services:”

Half-Day Online Training

Morning Session | 9:30am – 12:30pm 

“Brilliantly Different: Different Minds, Better Services:”

Half-Day Online Training

Afternoon Session | 1:00am – 4:00pm 

You will learn a method that works on facilitating and engaging motivation within the customer in order for them to think about and change their behaviour.

Online
9:30 AM – 4:00 PM

The aim of this session is to equip you with the skills to work compassionately with people who may have experienced traumatic life experiences and are now living with trauma.

This course was co-designed and created with customers to give their view of compulsive hoarding and how they overcame their issues which led them to hoard.

Online
9:30 AM – 4:30 PM

Becoming a Trustee or Board Member

This one day course is designed for anyone taking their very first steps toward becoming a trustee or board member.

The Dudson Centre, Hanley. ST1 5DD
One-Day Face-to-face | 9:30 AM – 4:00 PM

Many people using homelessness services have experienced complex trauma. Understanding trauma can ensure that you can adapt your approach and provide the right support.

2 Days | The Dudson Centre, Hanley, ST1 5DD.
9:30 AM – 4:30 PM

An introductory course helping frontline workers to identify hidden risks, recognize exploitation and act to safeguard vulnerable people.

One-Day Online Training | 9:30 AM – 4:30 PM

This workshop driven session, focuses on environmental management and how to create a safer environment by considering physical, procedural and relational security, along with strategies for critical events.

Face-to-Face Training | 9:30am – 2:00pm

Dudson Centre, Hanley. ST1 5DD

This workshop driven session, focuses on improving the assessment, understanding and safe management of customers presenting with emotional disturbance, psychosis and trauma. 

Face-to-Face Training | 9:30am – 2:00pm

Dudson Centre, Hanley. ST1 5DD

This course was created in co-operation with people with lived experience from across North Staffordshire and Stoke-on-Trent. This includes clients and professionals.

Face-to-Face Training | 9:30am – 4pm

Dudson Centre, Hanley. ST1 5DD

Motivational Interviewing, is a method that works on facilitating and engaging motivation within the customer in order for them to think about and change their behaviour.

2-Day Online Training | 9:30am – 4pm