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Expert Citizens is a Community Interest Company led by people with lived experience of homelessness, mental ill-health, addiction, domestic abuse, poverty or histories of offending behaviour.

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Changing Futures

Changing Futures is a city-wide team within Stoke-on-Trent Adult Social Care, which supports people experiencing multiple disadvantage. Your local Changing Futures team consists of Case Co-ordination, Recovery Coordinators, and the INSIGHT Academy. Many of the team have lived experience and specialisms in the team include, criminal justice, benefits advice, drug and alcohol misuse.

We work with clients over a 12-week period aiming to ensure a responsive and personalised experience for our customers.

We work with clients who meet 4 out of the 5 following criteria:

  1. Homeless or at risk of homelessness
  2. Offending behaviour
  3. Mental Health issues
  4. Experiencing abuse/ domestic violence
  5. Substance misuse