About the Role

The Research, Evaluation and Community Insight Co-ordinator will work alongside Expert Citizens members, colleagues and partners to:

• Deliver research, evaluation and consultation projects.
• Gather insight from and with people with lived experience.
• Support community engagement and co-production activities.
• Produce reports, presentations and recommendations.
• Help ensure lived experience informs learning, policy and systems change.
• Support the development of Expert Citizens’ Insight Quality Standards.
• The postholder will dedicate approximately one day per week to supporting the SLT with coordination, research, planning and administrative activities that contribute to the effective management of organisational priorities and strategic objectives.
• The role will have a key driver in diversification of our funding

This role would suit someone who enjoys working with people, is curious about how services can improve, and wants to support meaningful change.

What We Are Looking For:

We are not looking for a perfect candidate. We are looking for someone who:

• Is committed to working with people with lived experience.
• Understands or wants to learn more about co-production and trauma-informed practice.
• Has an interest in research, evaluation and community engagement.
• Can build positive relationships with a wide range of people.
• Is comfortable working independently and managing their own workload.
• Wants to learn, grow and develop their skills.
• A person who is committed to equality diversity and inclusion

We welcome applicants who have experience through work, volunteering, community activity, education or lived experience.

Why Join Us?

At Expert Citizens CIC, we believe small moments of connection can lead to meaningful change. You’ll be part of a supportive, values-driven organisation that centres lived experience and inclusion in everything it does.

We offer flexible working, a collaborative team culture, and the opportunity to make a tangible difference in people’s everyday lives through creative, community-based work.

To Apply

Please send your CV and a covering letter (or 5 minute video) outlining your suitability for the role to info@expertcitizens.org.uk.

Closing date: 4.00pm Friday, 16th October 2026.

Interviews will take place on Wednesday 28th October 2026*

*Subject to change. Please let us know if you are unable to make this date, as we may be able to make alternative arrangements.

About Us

Expert Citizens is a lived experience-led Community Interest Company based in Stoke-on-Trent. We work alongside people with lived experience of multiple disadvantage to improve services, influence systems, and create opportunities for people and communities to thrive. We believe that people closest to an issue are often closest to the solution. Our work is grounded in co-production, inclusion, and meaningful participation.

Our Commitment

At Expert Citizens, we believe that diversity strengthens our organisation and improves our work. We particularly encourage applications from people with lived experience of multiple disadvantage and from communities that are often underrepresented in employment and leadership positions. We value compassion, honesty, curiosity, learning and lived experience.

Most importantly, we are looking for someone who shares our belief that people with lived experience should be at the heart of creating change.

Should you have a disability and would like reasonable adjustments please email us and we will pass this to HR.

We look forward to hearing from you.