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Expert Citizens is a Community Interest Company led by people with lived experience of homelessness, mental ill-health, addiction, domestic abuse, poverty or histories of offending behaviour.

Changing Futures

The Changing Futures programme is a £77 million joint initiative by the Ministry of Housing, Communities and Local Government (MHCLG) and The National Lottery Community Fund, the largest community funder in the UK.

The National Lottery Community Fund has invested over £21 million, adding to the £55 million of Government funding.  This extends the length of the programme to help local partnerships develop longer term and more effective support.

Changing Futures is a city-wide team within Stoke-on-Trent Adult Social Care, which supports people experiencing multiple disadvantage. Your local Changing Futures team consists of Case Co-ordination, Recovery Coordinators, and the INSIGHT Academy. Many of the team have lived experience and specialisms in the team include, criminal justice, benefits advice, drug and alcohol misuse.

We work with clients over a 9 to 12 week period aiming to ensure a responsive and personalised experience for our customers.

We work with clients who meet 3 out of the 5 following criteria:

  1. Homeless or at risk of homelessness
  2. Offending behaviour
  3. Mental Health issues
  4. Experiencing abuse/ domestic violence
  5. Substance misuse

Referrals are received through partnerships meetings, for more information please contact our case managers:

Diane.Allman@stoke.gov.uk | Katrina.Robinson@stoke.gov.uk