Above: (Left to right) Darren Murinas, CEO Expert Citizens; Shannon Johnston; Mike Hyden, Homelessness Best Practice CIC; Charlotte Bates, Trustee at CRISIS.

Highlighting 2023 Winners and finalists

The Category: Listening

The nominee actively listens to those who they welcome into their service; they listen to identify individual needs as well as assets and coproduce a method of support that works well for the individual.

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The Winner

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Shannon Johnston; Mike Hyden, Homelessness Best Practice CIC

HBP offers support to organisations in contact with individuals and families either threatened by or experiencing homelessness. The legal definition of homelessness includes those experiencing domestic and other abuse, financial difficulties and care and support needs that make their accommodation unsuitable. They deliver regular training courses on homelessness law for lay people. Building on this understanding, HBP provides ongoing support to staff to put this understanding into practice through regular case management meetings and follow-up contact via telephone and email. Additional work can be agreed with organisations.

The Award

Homelessness Best Practice CIC was awarded £1,000, to support their futures activities. We asked Shannon Johnsone about the importance of Lived Experience. For more information regarding the work of Homelessness Best Practice CIC, please visit their website below: www.hbpconsultancy.co.uk/ [/et_pb_text][et_pb_testimonial author=”Shannon Johnstone” company_name=”Homelessness Best Practice CIC” portrait_url=”https://expertcitizens.bwardemo.co.uk/wp-content/uploads/2024/08/introducing-mike-and-shannon-3.png” _builder_version=”4.21.0″ _module_preset=”default” body_font_size=”22px” background_color=”#FFE8CC” border_radii_portrait=”on|0px|0px|0px|0px” global_colors_info=”{}”] It’s so amazingly powerful. Lived experience is the answer, its the answer to everything in the sector. We’re the experts, but’s more than that, we know what the issues are and we know how to overcome that, so hopefully getting other people to listen to us and to hear what we have to say, we can make actual changes which are relevant.  [/et_pb_testimonial][/et_pb_column][/et_pb_row][/et_pb_section]